The Trex Decks Essentials Guide gives readers the quickest way of determining the pros and cons of this material while offering real customer feedback on the product. Contact Jay Fencing for unbiased product feedback with clear and accurate pricing for your upcoming deck project.
Trex decks is a wood alternative material, made from recycled input like spent sawdust and plastic. Despite its simple material, Trex commands a significant portion of the decking material market. Trex Decks has two lines of decking materials, the Origins line and the Transcend line. Trex has evolved and transitioned to focus on its newer generation materials, the Transcend line. This review will focus on the newer product line, discussing why customers should choose these materials and featuring reviews from both professionals and customers.
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Why Trex thinks you should Choose Trex
First up we start with the reasons why Trex thinks customers would enjoy working with their composite decking materials as provided by their website. As with any balanced appraisal both the pros and cons should be weighed.
- Performs better than wood – Trex decking resists termites, won’t rot, warp, or splinter, and never needs staining or painting. What’s more, Trex decking is made from 95% recycled materials, making it an environmentally-friendly choice you can feel great about.
- Ease of maintenance – Although Trex costs more initially, you’ll never have to sand, stain, or paint your Trex deck.
- Materials Innovation – the new generation Trex materials were designed to keep their coloring for at least 25 years including a limited warranty.
Here is a quick video comparing Trex and other common decking materials:
The approximate price for a Trex deck project clocks in at about $1,500-$2,200 for a 250 sqft deck based on improvenet.com’s analysis. Even with the highest grade of the Trex composite product, which costs about $9/sqft, this is significantly less expensive than the average cost of $30/sqft.
Cost figures are estimated and may appear in USD. Please contact Jay Fencing for pricing details.
DIYers & Professionals Reviews On Trex Decks
Here are some excerpts and conclusions we can draw from what DIY enthusiasts and professionals have been saying about Trex decks materials.
- Can be easily shaped – Trex decking can be uniquely curved and rounded using their Custom Curve system (improvenet.com).
- Choose colors carefully – Since the materials can’t be repainted, customers must be certain the color is a good fit for them (improvenet.com).
- Upgrading requires thickness matching – One installer noted that Trex isn’t the only product he’d consider for a decking material, even though it’s second generation product line performed far better than the Origins line (source).
- Experienced contractors suggest going premium – On Contractor Talk forums, professionals agree that going with the Transcend line of Trex is worth the money, helping customers avoid any potential quality setback with a more economical option.
- Ultimately the deck is only as good as the installer – Contractors are quick to note that the final quality of a deck is largely determined by the installation procedure.
- Contractors still recovering from previous experience – BCConstruction notes that Trex won’t be selected in future as there were challenges that weren’t resolved by Trex’s customer service in relation to the Origins line.
Trex Decks Reviews by Customers
Customer input from 3rd party sources is included here to see what results real-life owners found when living with Trex Decks over a period of time.
- Spotting after installation – Mold and mildew related cases of spotting on decks have caused customers to take to the internet to make their woes known. Consumers are looking to get reimbursements as replacing the deck may cost over $10k.
- Uncomfortably hot decks – another customer from consumeraffairs.com relayed that the deck would heat up, such that walking barefoot would not be possible.
- Dog paw stains – One reviewer from Fergus, Ontario, noted that they encountered dog paw stains that wouldn’t come off.
- Customers in windy geographies take note – Trex seems to have trouble keeping furniture or plants from sliding into your home or off the deck when there are turbulent winds rushing through your property.
- A glimmer of hope for customer service success – One customer suggests patience and careful analysis of why claims for reimbursements may be rejected in case of quality issues. Joe was able to resolve the issue with Trex in a favourable manner despite running into deck issues.
In our analysis, we found that most of the customer complaints relate to the Origins product line, with the new Transcend products offering better quality.
Trex in the News
Expect Jay Fencing to do the nitty gritty research and leg work when you’re working with the team. Trex was founded in 1966 and has had an accomplished history and impressive turn around since then. Here are some highlights of the class action lawsuit that was filed against Trex regarding their product challenges. There have been numerous complaints regarding the lifespan and quality of Trex decking materials, leading to two consolidated class action lawsuits:
- Surface flaking issues – One of the lawsuits oriented around surface flaking, with Trex settling to pay $7,500 per claimant . If you believe you may be eligible for this claim of flaking issues with Trex decks here is a form you can fill out.
- Aging issues – The following lawsuits oriented around mold and color fading with Trex settling for $8.25M (source).
Experts say that materials are expected to degrade and fade over time, but ultimately it comes down to whether the deck installer is knowledgeable and experienced. For clients who are set on a color from a manufacturer like Trex, it is crucial to work with an experienced provider of decking solutions to ensure low upfront costs while attaining top results for a lower total cost of ownership.
Jay Fencing Offers You Hassle-Free Service
Jay Fencing has been doing deck and fence design and installation for over 20 years. The team knows the right materials for your home and climate. Trex decking can be a great material to work with, offering the potential for impressive lifespan and reduced maintenance. From the collective voice of contractors and customers, it comes down to working with an experienced deck installer. The team works to ensure our customers don’t encounter the horror stories detailed above while we make your dream deck project come to life. Count on the experience and detailed planning of the team to help you create a deck that stands the test of time, season after season. Work with Jay Fencing to ensure you walk on a sturdy deck instead of tripping over bylaws.
The best way to determine which deck material is right for you is to reach out to Jay Fencing Ltd. Let Jay Fencing deal with the fine print and bylaws and security headaches while you focus on your business and family, all at the very best value. With Jay Fencing you can expect these services every time we serve you:
- Master level craftsmanship and attention to lifespan augmentation
- Careful consideration of community requirements
- Personal and property security
- Protected play for children and pets
- Over 28 years of experience delivering quality service to our clients
We service customers everywhere from Stratford to Brantford, Mississauga to Fergus, and everywhere in between. Book a consultation today and Jay Fencing can help you pick the right perimeter for your property.