We had our fence installed by a competitor of Jay Fencing less than 2 years ago. A large section came apart from the corner post and the competitor did not honor their warranty. The competitors Customer Service and Workmanship was very disappointing. No one even came to see the problem we had.
We called Jay Fencing to see what it would cost to fix the fence that wasn’t even built by them. We spoke to Natalie at Jay Fencing and she sent someone out the same day to see what the problem was and called us back as promised. When we asked Jay Fencing what it would cost to repair the fence they replied “No charge” and we’ll have someone there in the next day or two. What a surprise to come home the next day and see that Jay Fencing had been there and repaired their competitors poor workmanship for us at no charge.
A huge thank you to Jay Fencing’s Customer Service Department and Fencing Crew for a job well done and appreciated. We would highly recommend Jay Fencing to all who are looking for quality and great customer service in their fencing needs.